Month: July 2012

Essay: Selection methods at Outback Steakhouse

Discuss how employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage.

It is important for any firm to have an employee selection process that will meet its needs. There are factors that an organization needs to consider when selecting employees these are like the skills needed for the job, the selection design, get most out of the selection process and how to bring the new employee on board Billikopf (2006).

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Essay: Employee motivation theories

As Ms. Barton plans to see Mr. Cornwall, there are issues she intends to discuss with him. The first is concerned with the chain of command, and the management of the staff. The fact that Ms. Barton was their immediate supervisor she was better placed on the advising capacity to the management. The fact that Ms. Barton was aware of the kind of relation the staff in her departments had, she was in a better position to inform and implement the changes that were required to increase sales.

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Essay: The organizational survey

The organizational survey is meant to reveal employee satisfaction in the organization. It is a survey that sets out to identify employee involvement in the changes in the workplace. The first five questions are meant to gather general information on employees’ involvement in policy and decision making, and how they felt about this.

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Essay: The use of horizontal loading

To achieve this they need to enlarge the job, this entails the addition of variety in the job and the use of horizontal loading. Addition of more activities and the involvement of colleagues should change the task design. The management should also use job rotation, this means that they move employees from one task to another; this reduces boredom and dissatisfaction and assists in making of schedules easier. Ms. Barton’s should move the sales clerks from the sales front and exchange with the stocking and stores department.

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Essay: Outback Steakhouse selection process

Essay: Outback Steakhouse selection process

Evaluate Outback’s selection process including the order of selection methods such that applicants first complete an application, then complete tests, and then participate in interviews. Any selection process should first entail the analysis of the job; this reveals the duties and responsibilities of the job Roe (2010). It is followed by the determination of knowledge, skills, and abilities. Having acquired the knowledge the next step is the identification of the selection methods like reference checks, interviews, cognitive, personality, aptitude, and drug tests. They then assess the reliability and validity of the selection process and finally use the selection process to recruit the applicants Kleiman (2006). (more…)