The recommended course of action is better than an alternative because firstly, it is the legal requirement to undertake. The alternatives available for Chris are illegal processes that could land him in more trouble. The first alternative, for example, involves debiting one of the accounts of the customer for the $900.
This alternative is founded on the idea that the customer maintains some accounts with the bank; therefore it would be easier to recover the money that way. This is an illegal process, however, since it involves taking an action that would jeopardize the trust the customer has for the bank. It is also illegal to debit the account of a customer without his or her consent.
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