Initially, I had informal ideas about managing teams, groups and organization of which could not help me in any way to further my professional career. However, these informal ideas have always led me into conflicts especial when in a leadership position for discussion groups and team leadership. Managing people and other resources was difficult for me, but could not diagnose what the problem was.
However, this course has helped me to understand where and how I was not measuring up. As a result therefore, today I can boost of being well informed about management processes and procedures that have changed my perception and understanding. For instance, today I can boldly stand and confess that I have a clear understanding of the essentials of not only a good manager, but also a great performing manager both theoretically and practically.
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