Essay: Boost in the Efficiency of Public Services

Emma Watkins, the head of public services policy at the CBI acknowledged the fact that the use of IT in the public sector would surely “…boost the efficiency of our public services, while reaping big savings for taxpayers.” Some of the areas to benefit from introduction of IT include the midwives to access hospital records of their patients through mobile devices while on the move hence no time wasting. Emergency alarms in homes for the elderly would make the occupants live independent but ensure quick response in case the emergency alarm goes off. Watkins only warning to the government was to ensure quality was met through transparent tendering and allowing only credible companies to provide these services to the people (Sift media, 2011).
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