The Atokowa Company has been able to establish a very good business plan in its conduct of the systems and management operations practice. This is what has enabled the company to come out as the top leading supplier of stationery and office equipment in the region.
Because of the dedication of the members of staff and management to giving the customers quality service, the company has created a trustworthy brand in Australia.
However, in order to improve the quality of services that are offered by the firm, there is the need to make decisions to implement some of the recommendations that have been listed above (Deaborn, 2001).
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